Running dry at 10am on a Saturday costs more than the coffee ever did.
Late deliveries usually come from one of three places: an order cycle that leaves no buffer, a courier band that doesn't reflect where you actually are, or a supplier holding no stock of your specific blend.
The fix starts with knowing your true reorder point — the stock level at which you must place an order to be safe given your lead time and your busiest week, not your average one.
From there, a standing schedule beats ad-hoc ordering. Scheduled drops let us plan roasting around you instead of squeezing you into a batch that's already full.
If you're regularly firefighting, the honest answer is that your current arrangement is sized for the supplier's convenience rather than your service.
Plan your reorder point around your supplier's stated lead time plus your busiest week's usage — never around an average week.
A modest buffer is sensible, but the answer to chronic lateness is a standing schedule, not a stockpile that ages on a shelf.
Yes — top-up dispatch exists for exactly this, though a properly scheduled account should rarely need it.
Remote bands can take longer in transit, which we account for in the schedule rather than discovering on the day.
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